Shipping policy

We aim to deliver your order as quickly and safely as possible. Please read the details of our shipping policy below:

📦 Order Processing Time

All orders are processed within 1–3 business days. 

🌍 Shipping Locations

We currently ship to all regions within Jordan .

🚚 Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout. Estimated delivery times:

• Local (Jordan): 24 hours - 2 days

• International: 7–14 business days (depending on destination)

🛂 Customs, Duties, and Taxes

We are not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

📦 Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

❗ Delays and Issues

We are not liable for delays caused by the shipping carrier or customs. If your package is lost or significantly delayed, please contact us at +962 7 9060 7978.